Mimi Baby support for LUNO travel systems and AVARO
FAQs & Support

Answers for choosing your Mimi Baby setup.

Find practical answers about Mimi LUNO travel systems, AVARO R129 / i-Size infant car seat, ISOFIX base use, carrycot guidance, delivery, warranty and Mimi Meets support in South Africa.

Choosing your LUNO setup

Choosing your setup.

The Mimi LUNO 2-in-1 Travel System is focused on carrycot-based newborn walks. The Mimi LUNO 3-in-1 Travel System is focused on AVARO vehicle travel and car-to-stroller movement. The Mimi LUNO Complete 4-in-1 Travel System includes both the lie-flat carrycot and AVARO setup.

Choose the LUNO 2-in-1 if you want the stroller and carrycot setup without AVARO, ISOFIX base or adapters. Choose the LUNO 3-in-1 if you want AVARO, the dedicated ISOFIX base and adapters for car-to-stroller movement, and do not need the carrycot included.

Choose the LUNO 3-in-1 if you want AVARO vehicle travel, ISOFIX base use, adapters and long-term stroller use without the carrycot. Choose the LUNO Complete 4-in-1 if you want both the carrycot and AVARO setup in one package.

For regular vehicle travel and short car-to-stroller transitions, compare the LUNO 3-in-1 and LUNO Complete 4-in-1. Both include AVARO, the dedicated ISOFIX base and car seat adapters.

If your main routine is newborn walks from home, the LUNO 2-in-1 may be enough because it includes the stroller and lie-flat carrycot. If you also want AVARO vehicle travel included, compare the LUNO Complete 4-in-1.

What’s included

Product inclusions.

The Mimi LUNO Complete 4-in-1 Travel System includes the stroller frame, reversible stroller seat, lie-flat carrycot, AVARO R129 / i-Size infant car seat, dedicated ISOFIX base, car seat adapters, raincover, organiser and backpack.

The Mimi LUNO 3-in-1 Travel System includes the stroller frame, reversible stroller seat, AVARO R129 / i-Size infant car seat, dedicated ISOFIX base, car seat adapters, raincover, organiser and backpack. It does not include the carrycot.

The Mimi LUNO 2-in-1 Travel System includes the stroller frame, reversible stroller seat, lie-flat carrycot, raincover, organiser and backpack. It does not include AVARO, the ISOFIX base or car seat adapters.

The Mimi AVARO i-Size Infant Car Seat + ISOFIX Base includes the AVARO infant car seat and its dedicated ISOFIX base. It does not include the LUNO stroller, carrycot, car seat adapters, raincover, organiser or backpack.

AVARO, ISOFIX & vehicle travel

AVARO and ISOFIX.

R129 is a child-restraint regulation that uses height-based classification and includes side-impact requirements. i-Size is a category within R129 designed to make child-seat and vehicle-seat compatibility easier.

Yes. AVARO is the R129 / i-Size infant car seat used for rearward-facing vehicle travel from 40 to 87 cm and up to 13 kg.

No. R129 / i-Size applies to AVARO as the child-restraint component. LUNO is the stroller component and is assessed under stroller standards, so the standards should not be read interchangeably.

Vehicle fit depends on your vehicle seat, ISOFIX anchor points and vehicle manual guidance. Check your vehicle manual before use and contact Mimi Baby if you need help understanding the setup.

Check your vehicle manual and look for ISOFIX anchor-point markings between the vehicle seat back and seat base. If you are unsure, confirm with your vehicle manufacturer or ask Mimi Baby for guidance before installing AVARO.

No. ISOFIX does not mean every child restraint fits every vehicle. Always check the AVARO manual, your vehicle manual and the installation position before use.

When used as part of the LUNO 3-in-1 or LUNO Complete 4-in-1, AVARO can be lifted from its dedicated ISOFIX base and attached to the LUNO stroller frame using the included car seat adapters. This is designed for short car-to-stroller transitions during everyday routines.

No. AVARO recline is outside the car only. It is designed for short everyday transitions when AVARO is used outside the car, such as on the LUNO stroller frame. Recline is not for in-car use. Always use AVARO according to the manual when travelling in a vehicle.

Carrycot, stroller & everyday use

Carrycot and stroller use.

The LUNO stroller is tested to EN 1888 for stroller use. This is separate from the R129 / i-Size child-restraint standard used for AVARO.

The LUNO carrycot is tested to EN 1466:2023 for carrycot use. It is a separate component from AVARO and the LUNO stroller seat, and it is not for vehicle travel.

No. The LUNO carrycot is not for vehicle travel. Use AVARO for rearward-facing vehicle travel and use the carrycot for lie-flat newborn outings outside the car where included.

The LUNO carrycot is designed for lie-flat newborn walks and early everyday outings outside the car. It is included with the LUNO 2-in-1 and LUNO Complete 4-in-1 setups.

The frame-integrated carrycot stabiliser is built into the LUNO stroller frame, not the carrycot itself. When the carrycot is attached, it lifts into position to help reduce play between the carrycot and frame, supporting a steadier feel over uneven everyday surfaces.

The LUNO stroller seat has an extended three-panel canopy with side ventilation and a peekaboo window. The LUNO carrycot has an extended four-panel canopy with ventilation in the canopy and carrycot body.

AVARO is an infant car seat for rearward-facing vehicle travel from 40 to 87 cm, and for short transitions between car and stroller when used with the correct adapters. For longer newborn walks and lie-flat resting outside the car, use the carrycot where included.

Follow the AVARO manual and current child-travel guidance for car seat use. AVARO is intended for vehicle travel and short everyday transitions; the carrycot is the lie-flat option for longer newborn walks outside the car where included.

Yes. The reversible stroller seat supports both parent-facing and world-facing configurations as your child grows and daily routines change.

The folded stroller dimensions are approximately 700 × 590 × 380 mm.

The stroller frame with seat weighs approximately 10.6 kg. The frame without the seat weighs approximately 7.5 kg.

Delivery, payment & warranty

Orders and after-sales.

Yes. Mimi Baby delivers nationwide across South Africa.

Delivery timelines depend on your location, courier routing and product availability. If you need a current estimate before ordering, contact Mimi Baby for delivery guidance.

Available payment options are shown at checkout and may include card payments, Instant EFT, Stitch, Apple Pay, Google Pay, PayFast or other supported checkout options.

Mimi Baby offers local warranty and after-sales support in South Africa. Warranty support depends on the product, issue and proof of purchase.

Contact Mimi Baby as soon as possible with your order details and clear photos of the packaging and affected part so the support team can review the issue.

Return eligibility depends on the product condition, packaging, timing and Mimi Baby’s current returns policy. Contact Mimi Baby before sending any product back.

Mimi Meets & support

Mimi Meets and support.

Mimi Meets is an experience-before-purchase session where families can see the LUNO setup, compare configurations and ask practical questions before choosing.

Families in Cape Town can book a Mimi Meets appointment to explore LUNO setup differences in person. Families outside Cape Town can request video guidance.

You can ask about LUNO setup differences, AVARO, ISOFIX base use, carrycot use, folding, boot fit, canopy coverage, the frame-integrated carrycot stabiliser, wheel movement and which setup fits your routine.

Mimi Baby can help with replacement component and accessory queries where parts are available. Contact the support team with your product details and the part you need.

Follow the relevant product manual for cleaning and fabric-care instructions. Do not machine wash or remove components unless the manual for that product specifically says it is supported.

Product manuals, installation guidance and support resources are available through the LUNO Help Hub, product pages and Mimi Baby support team.

Mimi Baby product guidance and support

Still need help?

Speak directly with the Mimi Baby team for product guidance, LUNO setup comparisons, AVARO and ISOFIX questions, and everyday support before or after purchase.