Terms of service
Last updated: 25 May 2026
Welcome to Mimi Baby™.
This website is operated by Mimi Baby™ and managed by The Mimi Collective (Pty) Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Mimi Baby™.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on this site, including our Privacy Policy, Returns and Refunds Policy, and Warranty Policy.
If you do not agree to these terms, you may not access the website or use our services.
Use of Our Website
By using this website, you confirm that you are legally able to enter into a binding agreement under South African law.
You agree not to use our products or services for any unlawful purpose or in a way that violates any applicable laws or regulations.
Any breach of these Terms of Service may result in suspension or termination of access to our website or services.
Online Store
Our website allows you to browse and purchase Mimi Baby™ products online.
We reserve the right to refuse or cancel orders where reasonably necessary, including in cases where:
- Product availability is limited
- Pricing or listing errors occur
- Orders appear to be placed for resale or distribution
- Fraud or misuse is suspected
If an order is cancelled, we will notify you using the contact details provided at checkout.
Product Information
We make every effort to display product information, images, and pricing as accurately as possible.
However, we do not guarantee that colours, finishes, or details will appear exactly as displayed on your device.
All product descriptions, pricing, and availability are subject to change without notice.
Pricing and Payments
Prices are displayed in South African Rand unless otherwise stated.
Payment must be completed at checkout using one of our approved payment providers.
We reserve the right to correct pricing errors and cancel orders where incorrect pricing has been applied.
Shipping and Delivery
Delivery timelines are estimates only and may vary due to factors outside our control.
Ownership and risk in the goods pass to you upon delivery.
Please review our Shipping and Delivery Policy for full details.
Returns, Refunds, and Warranty
Returns and refunds are governed by our Returns and Refunds Policy.
Faulty products are handled in accordance with our Warranty Policy and the South African Consumer Protection Act.
Nothing in these Terms of Service limits your statutory rights under applicable consumer law.
Third-Party Services
Our website is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.
We may also use third-party service providers such as payment processors and courier partners. These providers operate under their own terms and privacy policies.
We are not responsible for the content, practices, or services of third-party websites.
User Content and Feedback
If you submit feedback, reviews, comments, or other content, you grant Mimi Baby™ the right to use this content for operational and marketing purposes.
You confirm that any content you submit is lawful, accurate, and does not infringe on the rights of others.
We reserve the right to remove content that is inappropriate, misleading, or unlawful.
Personal Information
Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws, including the Protection of Personal Information Act (POPIA).
Limitation of Liability
To the extent permitted by applicable law, Mimi Baby™ shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Nothing in these Terms limits liability where such limitation is not permitted under South African law.
Indemnification
You agree to indemnify and hold harmless Mimi Baby™, Hough Consultancy Services (Pty) Ltd, and their directors, employees, contractors, and service providers against any claims arising from misuse of the website or breach of these Terms.
Termination
We reserve the right to suspend or terminate access to our website or services if these Terms are breached.
Obligations incurred prior to termination remain enforceable.
Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Changes to These Terms
We may update these Terms of Service from time to time.
The most current version will always be available on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: hello@mimibaby.co.za
The Mimi Collective (Pty) Ltd
Durbanville, Cape Town
South Africa