You will need your MBR registration reference and the email address linked to that registration.
Product support
Submit a Mimi Baby product support request
Product support and warranty requests are now handled through Mimi Baby Product Care. Start there so your request can be linked to the correct product registration record.
Submitting a request does not confirm a warranty outcome, remedy or approval. Mimi Baby will review the details first.
After submission, Mimi Baby Product Care will issue a separate support reference for the request.
Use Mimi Baby Product Care to submit a product support or warranty request. If your product has not been registered yet, register it first or contact Mimi Baby Product Support for help.
Submit a product support request
Need help? Email Mimi Baby Product Support.